Features
Every feature, in one place.
The complete catalog of what ships with a VoiceAI Connect workspace — grouped by who uses it. The AI voice agent, the agency control surface, the end-client portal, and the platform underneath. Click any feature for a deep dive.
AI receptionist
The voice agent
AI voice receptionist
Sub-2-second response. Answers, books, transfers, summarizes every call.
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Voice options
Multiple ElevenLabs voices per agency. Match tone to the brand.
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Multilingual
English, Spanish, French, and German included. Auto-detected per caller.
Appointment booking
Native integration with Google Calendar, Cal.com, and HubSpot.
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Urgency detection
AI flags emergency or high-priority calls and routes them to the owner.
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Knowledge base
Per-client trained context. Answers business-specific questions accurately.
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Call records
What happens after the call
Recordings + transcripts
Time-coded transcript on every call. Full audio archive.
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AI summaries
Intent, sentiment, requests, and follow-up — written automatically.
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SMS summaries
Owner gets a text recap immediately after each call.
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Searchable archive
Search by phone number, business, intent, or transcript text.
Exports
CSV and JSON export per client or across the agency.
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Voicemail handling
AI takes voicemail when configured to escalate to owner asynchronously.
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Agency tools
Run the business
White-label branding
Logo, palette, custom domain, transactional emails — all configurable.
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Auto-provisioning
Client signs up → AI live + phone number ready in under 60 seconds.
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Stripe Connect billing
Direct subscriptions to your bank. No revenue share.
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Agency dashboard
MRR, churn, per-client volume — mobile-first.
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Lead generation CRM
Google Maps prospecting + 13 outreach templates + reply tracking.
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Marketing site
Pre-built conversion-tuned site with embedded AI demo number.
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Mobile-first PWA
Run the agency from a phone. Offline-capable.
Team members
Invite teammates and shared client users on Pro and Enterprise.
End-client experience
What clients see
Dedicated phone numbers
Real local numbers per client — Telnyx for US, Twilio for international.
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Branded client dashboard
End-client portal under your domain with their own logins.
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SMS + email alerts
Configurable triggers — urgent calls, new leads, missed appointments.
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Business hours
Per-client schedule. AI handles after-hours, transfers in-hours.
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24/7 coverage
No staffing gaps, no off-hours, no holidays.
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Live AI demo line
Pro tier ships a branded demo number prospects can call.
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Platform & infrastructure
The substrate
Encryption + RLS
Postgres row-level security per agency. PII never written to logs.
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Industry compliance
HIPAA-ready architecture. SOC2-compliant vendors throughout.
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99.99% uptime
Vercel edge + Cloudflare. Sentry monitors every request.
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API access
REST API for agency operations and client provisioning. Pro+ tier.
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Workflow automations
Make and n8n event hooks fire on every platform action.
Industry templates
Pre-built agent prompts for medical, legal, home services, and more.
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Get started
All of it, on day one.
No add-on fees, no feature unlocks, no upsell modals. The Starter tier ships every feature on this page. Upper tiers raise client and team-member limits.